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Case Studies
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Challenge
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Wireless Solution
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Results
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Field Service
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Reduce field service call costs without jeopardizing quality
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Precise schedule of current work orders
In-the-field status updates
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Improved communications
Reduced costs
Greater efficiencies
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Delivery & Help Desk
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Improve quality of response to customer's request
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'No-hold' request taking reporting
Guaranteed confirmation response
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Reduce response cycle-time
Happier & better-informed customers
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Timecards & Expenses
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Reduce administrative costs of supporting mobile workforce
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Collect, calculate, monitor data entry locally
Transmit & synchronize with connection available
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Redundant processing steps eliminated
Improved cycle-time
Easier, faster, more accurate timecard reporting
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Dispatch
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Cost effective management of highly volatile dispatch schedules
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Portable & paperless
Schedule & navigation details
Real-time updates
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Increased productivity of mobile workforce
Optimized travel time & distance
Improved morale
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Supply Chain Management
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Real-time, accurate inventory data, anytime, anywhere (for employees, vendors or customers)
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Constant, real-time company information
Fast, secure tracking of customers' product inventories
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Faster and more reliable means of communications with customers and business partners
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Mobile Executives
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Provide executives with instant, remote access to email and sensitive corporate data
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Interactive data, charting & graphics to intuitively monitor business while away
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Powerful productivity tool for mobile executivces combining security, performance and ease-of-use
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Sales Force
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Up-to-the-minute access to order status, customer billing and payment records
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Process orders instantly as they are received, anytime and anywhere
Immediate access to credit authorization
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Optimize orders to in-stock goods
Immediate order confirmation
More productive sales team
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